Help Center Help List
How to Calculate Cost Price?
Cost price calculation formula:cost price = (total amount bought during the holding period - total amount sold during the holding period) ÷ holding quantity
Published on 2024-09-13
What are the advantages of BiyaPay stock accounts?
BiyaPay stock accounts offer several advantages, making them a premium choice for investors managing and trading stocks.
Published on 2024-09-13
Can I Download Statements?
Currently, downloading statements is not supported.
Published on 2024-09-13
How to File a Complaint?
If you encounter any issues or fraudulent activities while using BiyaPay or other services, you can file a complaint by contacting BiyaPay customer service.
Published on 2024-09-13
How to verify the authenticity of my order entering the Hong Kong Stock Exchange or the US Stock Exc
If you want to verify whether your order on BiyaPay is really in the liquid market, you can choose to place an order on stocks with relatively low liquidity (such as those with a market value of less than $100 million), and enter the liquidity of markets
Published on 2024-09-13
How to exchange other currencies for USD/HKD for stock investment on BiyaPay?
If your assets are in another account, first convert them to USD/HKD, and then transfer USD/HKD assets to a stock account.
Published on 2024-09-12
How is the handling fee for US stock options charged?
The trading and fee currencies for the following varieties are all in US dollars.
Published on 2024-09-12
How to conduct financing and short selling transactions?
Select "financing" on the stock "trading" page. As long as the purchase quantity exceeds the "cash available" quantity, financing transactions will be conducted. If the owned fund is insufficient at the time of purchase, and the number and/or amount of pu
Published on 2024-09-12
How long does it take for digital currency recharge to arrive?
The arrival time of USDT recharge is affected by various factors, including the type of blockchain network, confirmation requirements of exchanges and wallets, network congestion, transaction fees, and internal processing time of the trading platform. Gen
Published on 2024-09-12
What social media do you have to follow?
We have Telegram、X、Facebook、Instagram、TikTok、YouTube social media and communities. You can check the specific accounts in the BiyaPay community.
Published on 2024-09-12
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BIYA GLOBAL LLC  is a broker-dealer registered with the U.S. Securities and Exchange Commission (SEC) (No.: 802-127417), member of the Financial Industry Regulatory Authority (FINRA) (CRD: 325027), member of the Securities Investor Protection Corporation (SIPC), and regulated by FINRA and SEC.
BIYA GLOBAL LLC  registered with the US Financial Crimes Enforcement Network (FinCEN), as a Money Services Business (MSB), registration number: 31000218637349, and regulated by FinCEN.
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BIYA GLOBAL LIMITED  registered as Financial Service Provider (FSP number: FSP1007221) in New Zealand, and is a member of the Financial Dispute Resolution Scheme, a New Zealand independent dispute resolution service provider.
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