Help Center Help List
How to check the exchange rate between different currencies?
On the "Overview" page of the App, click "Flash Exchange" to view the exchange rates of different currencies.
Published on 2024-09-12
Which digital currencies can be transferred out?
Digital currency supports the transfer of more than 200 digital currencies such as usdt.The currencies supported for transfer may change, please refer to the app display or customer service notification.
Published on 2024-09-12
What should I do if the bank details of the receiving account are filled in incorrectly?
If you make a mistake when filling in the bank details of the receiving account, once the remittance has been sent, you cannot modify the receiving account info to the bank. If the remittance has not been sent, you can choose to cancel the remittance or c
Published on 2024-09-12
Is there a discount for large remittance fees?
Large remittances have discounts on handling fees. The higher the single withdrawal amount, the lower the handling fee, with a minimum of 0.5%.
Published on 2024-09-12
If the required documents are not submitted to the bank, will the bank transfer be approved?
When encountering bank review, if the required information is not submitted, bank remittance is usually not approved.
Published on 2024-09-12
Why was my remittance order cancelled?
If the remittance order is cancelled, you can check the reason for cancellation in the message center, or check whether your registered email or customer service email has sent you an email explaining the reason for the remittance cancellation.
Published on 2024-09-12
Introduction to important terms of options
Introduce the execution price, execution date, unpositioned squaring contract, contract, and settlement method respectively.
Published on 2024-09-11
What currencies are supported for currency exchange?
Flash Exchange supports more than 200 digital currencies and more than 20 fiat currencies. You can check the specific supported currency names in the BiyaPay wallet.
Published on 2024-09-11
How to perform identity authentication?
Click on the profile picture in the upper right corner of the app homepage, select "Identity Authentication", authenticate your ID card or passport, upload a clear and correct angle ID photo according to the prompts, and finally perform facial recognition
Published on 2024-09-11
What is the minimum number of shares that can be bought in Hong Kong stocks?
The minimum trading unit for Hong Kong stocks is "1 lot", and the number of shares per lot varies depending on the stock price, which may be 100 shares, 200 shares, 1000 shares, or 3000 shares.
Published on 2024-09-10
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