Help Center Help List
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How much is the remittance fee charged by BiyaPay?
You can check the remittance fee for withdrawing USD or equivalent USD on the remittance page.
Published on 2024-09-12
How to add a receiving account?
There are two ways to add a receiving account: one is to add it on the remittance page, and the other is to add it in the personal center.
Published on 2024-09-12
Is it safe to use BiyaPay for large remittances?
Absolutely safe. We have processed 100,000 remittances totaling more than $1 billion.
Published on 2024-09-12
What remittance methods are supported?
BiyaPay supports local and international remittances. When you bind the receiving bank account, you can view the specific supported remittance methods. The specific information is subject to the display when binding.
Published on 2024-09-12
Which legal tender remittances are supported?
Currently, more than 20 types of fiat currencies are supported for remittance. You can check the specific supported currency names on the BiyaPay fund page.
Published on 2024-09-12
How to cancel the remittance?
After submitting the remittance order, if you want to cancel the remittance, you can check the status of the remittance order.
Published on 2024-09-12
Why is the arrival amount less than the remittance amount?
Common reasons for remittances arriving at less than the amount sent include: remittance handling fees (sending, transit and receiving bank fees), exchange rate differences, international remittance intermediary bank charges, wire transfer fees, and surch
Published on 2024-09-06
How can I check the status of my remittance and the different statuses?
Remittance status refers to the different stages of the remittance process, such as “processing”, “completed” or “failed”, etc., to help users understand the progress of the funds processing. The destination of funds refers to the final recipient of the r
Published on 2024-09-06
How can I send money using BiyaPay?
The process of remittance using BiyaPay includes real-name authentication and adding a payee account. After topping up USDT, there are two ways to remit USD: 1) Convert USDT to USD first and then remit the money; 2) Choose to remit USDT directly, and the
Published on 2024-08-23
What impact does submitting the required documents to the bank as soon as possible have on the speed
Submitting the required documents as soon as possible during bank review is important for speeding up the review process, reducing delays, improving moderation efficiency, complying with compliance requirements, and avoiding remittance failures. This can
Published on 2024-08-20
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BIYA GLOBAL LLC  is a broker-dealer registered with the U.S. Securities and Exchange Commission (SEC) (No.: 802-127417), member of the Financial Industry Regulatory Authority (FINRA) (CRD: 325027), member of the Securities Investor Protection Corporation (SIPC), and regulated by FINRA and SEC.
BIYA GLOBAL LLC  registered with the US Financial Crimes Enforcement Network (FinCEN), as a Money Services Business (MSB), registration number: 31000218637349, and regulated by FinCEN.
BIYA GLOBAL LIMITED  registered with the Financial Transactions and Reports Analysis Centre of Canada (FINTRAC) as a Money Services Business (MSB), registration number:M20490364, and regulated by FINTRAC.
BIYA GLOBAL LIMITED  registered as Financial Service Provider (FSP number: FSP1007221) in New Zealand, and is a member of the Financial Dispute Resolution Scheme, a New Zealand independent dispute resolution service provider.
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