Help Center Help List
What are the common types of fraud?
BiyaPay's official customer service will only respond to queries regarding user verification, information updates, and business inquiries. They will never ask for your account, password, verification code, or any private information, nor will they operate
Published on 2024-09-13
Which Countries/Regions Regulate BiyaPay?
BiyaPay, as a multi-asset trading wallet and financial services platform, is committed to providing secure and compliant services globally. To ensure legal operation and user safety, BiyaPay is regulated by financial regulatory authorities in several coun
Published on 2024-09-13
How to check your message?
Click on the avatar in the top right corner of the App’s homepage, then find and click the 'Message Center' page, where you can view both unread and read historical messages.
Published on 2024-09-13
Are there any live event on BiyaPay? How to participate?
You can check BiyaPay's current activities through official website announcements and social media.
Published on 2024-09-13
How to contact BiyaPay customer service?
Currently, you can contact us through online customer service and customer service email.
Published on 2024-09-12
How do I cancel my account?
If it is a iOS system mobile APP, you can click the "Cancel Account" button in the APP personal center and follow the prompts to cancel the account. If it is an Android system mobile APP, please use the email you used when registering, and send the inform
Published on 2024-09-12
What is your Privacy Policy?
APP registration page, you can view the Privacy Policy, you can also view the Privacy Policy in the official website announcement center.
Published on 2024-09-11
What is a BiyaPay account?
BiyaPay is a multi-asset trading wallet that uses USDT as a medium to provide "recharge USDT to exchange for US dollars" services. It supports the mutual exchange of more than 20 legal currencies and more than 200 digital currencies, providing users with
Published on 2024-09-06
How to invite friends?
Click on the avatar in the upper right corner of the app homepage, find and click on the "You invite, I cashback" page, click on the "copy" invitation link or "invitation poster", send it to your friends, and your friends can register for BiyaPay through
Published on 2024-09-05
How to Prevent Fraud?
To prevent fraud, we need to be vigilant and take multi-level security measures. By taking corresponding measures, we can effectively prevent various types of fraud and protect the safety of personal information and property. Maintaining vigilance and goo
Published on 2024-09-13
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BIYA GLOBAL LLC  is a broker-dealer registered with the U.S. Securities and Exchange Commission (SEC) (No.: 802-127417), member of the Financial Industry Regulatory Authority (FINRA) (CRD: 325027), member of the Securities Investor Protection Corporation (SIPC), and regulated by FINRA and SEC.
BIYA GLOBAL LLC  registered with the US Financial Crimes Enforcement Network (FinCEN), as a Money Services Business (MSB), registration number: 31000218637349, and regulated by FinCEN.
BIYA GLOBAL LIMITED  registered with the Financial Transactions and Reports Analysis Centre of Canada (FINTRAC) as a Money Services Business (MSB), registration number:M20490364, and regulated by FINTRAC.
BIYA GLOBAL LIMITED  registered as Financial Service Provider (FSP number: FSP1007221) in New Zealand, and is a member of the Financial Dispute Resolution Scheme, a New Zealand independent dispute resolution service provider.
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