Help Center Help List
How to View Fund Balance?
On the homepage of the app, go to the Funds section where you can check the amount and balance of your digital currencies and fiat currencies.
How to conduct on-chain recharge?
Open the app homepage, click on the "Overview" page, click on "Transfer" - "On-chain Recharge (Digital Currency) ", for example, choose the currency [USDT].
What is buying and selling coins?
Buying and selling coins is a third-party OTC platform recommended by BiyaPay to users. Users can click on "Buying and selling coins" to buy and sell USDT on these third-party OTC platforms.
What is Flash Exchange?
Flash exchange, as the name suggests, means lightning exchange. As long as you have assets in the BiyaPay wallet, you can exchange them for another type of asset at any time.
Which countries/regions do you support binding bank accounts to?
Currently, Biyapay supports sending money to nearly 200 countries and regions. You can search for the name of the specific country or region when adding the recipient account on the [Remittance] page to view the list of countries or regions we support. Pl
How to buy financial products?
Click "Subscription" on the "Subscription Page" to complete the purchase of financial products.
What are the withdrawal methods you offer?
Currently supports three withdrawal methods: on-chain withdrawal, remittance in fiat currency, and email account transfer.
Why does the actual top-up amount of fiat currency sometimes not match the order amount?
Why does the actual top-up amount of fiat currency sometimes not match the order amount?
How to View Bills?
On the homepage of the app, go to Funds -> Bills to view your bill details.
Which sdigital currencie can be topped up?
Digital currency supports more than 200 digital currencies such as BTC, ETH, USDT, TRX, EOS, etc.
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BIYA GLOBAL LLC  is a broker-dealer registered with the U.S. Securities and Exchange Commission (SEC) (No.: 802-127417), member of the Financial Industry Regulatory Authority (FINRA) (CRD: 325027), member of the Securities Investor Protection Corporation (SIPC), and regulated by FINRA and SEC.
BIYA GLOBAL LLC  registered with the US Financial Crimes Enforcement Network (FinCEN), as a Money Services Business (MSB), registration number: 31000218637349, and regulated by FinCEN.
BIYA GLOBAL LIMITED  registered with the Financial Transactions and Reports Analysis Centre of Canada (FINTRAC) as a Money Services Business (MSB), registration number:M20490364, and regulated by FINTRAC.
BIYA GLOBAL LIMITED  registered as Financial Service Provider (FSP number: FSP1007221) in New Zealand, and is a member of the Financial Dispute Resolution Scheme, a New Zealand independent dispute resolution service provider.
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